Head of Artificial Intelligence

Dr. Carolin Kaiser

Dr. Carolin Kaiser is the Head of the Artificial Intelligence Research Department at the Nuremberg Institute for Market Decisions. Her focus is on the interface between humans and machines, particularly in the areas of human-centered AI, conversational user interfaces, and human-robot interaction. In collaboration with academic and industry institutions, her research explores how artificial intelligence influences the decision-making behavior of consumers and marketing managers.

She is also a guest researcher at the Chair of Information Systems I – Innovation and Value Creation at Friedrich-Alexander University Erlangen-Nürnberg (FAU). Dr. Kaiser is the recipient of Best Paper Awards at the European Conference on Information Systems (ECIS) and the Conference on User Modeling, Adaptation and Personalization (UMAP).

Previously, she earned her Ph.D. at the University of Erlangen-Nuremberg in the field of automated opinion analysis on the web. Dr. Kaiser is an author of academic publications and a speaker at both scientific and industry-oriented conferences.

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Selected publications