Dynamic facial expression of emotion and observer inference
We empirically investigate the facial action unit configurations that are used by actors to convey specific emotions.
Mining Customer Experience on the Web 2.0
The web 2.0 grows in shared costumer product experiences. How can this valuable information for companies automatically be analyzed?
Multimodal image captioning for marketing analysis
Our approach derives human-brand-interactions directly from social media photos. Can we also capture their emotional context?
Visual and textual sentiment analysis of brand-related social media pictures using deep convolutional neural networks
Social media pictures are highly interesting for companies to understand their customer. How can the sentiment of a picture be estimated?
Are Facebook brand pictures a sign of brand love? – A study on visual eWOM
More photos featuring products and brands are shared on social media. What do these photos say about attitudes and feelings toward brands?
Digitalization and the value of new (meta) data sources for market insights: How increasing options and new decision requirements can impact the market research value chain
In times of digitized markets new data sources are required in market research. How can we use pictures to gain market information?
Automatic multi-lingual arousal detection from voice applied to real product testing applications
We present a novel system for recognizing emotional arousal from voice.
On Trust in Honesty and Volunteering among Europeans: Cross-Country Evidence on Perceptions and Behavior
We show that perception of trust-related characteristics strongly depends on the nationality of the other individual.
Gaining marketing-relevant knowledge from social media photos - A picture is worth a thousand words
More and more photos featuring products and brands are shared on social media. What do these photos say about people’s brand experiences?
Are Facebook brand pictures a sign of brand love?
More and more photos featuring products and brands are shared on social media. What do these photos say about attitudes and feelings toward
What photos reveal: Recognizing consumer brand relationships from social media photos
A multitude of photos is posted each day on social media. How can we analyze them to gain information about the temporal development of ...
Collective intelligence in computer-mediated collaboration emerges in different contexts and cultures
With the help of CI group performance can be predicted. In this paper, we introduce a new standardized online battery to measure CI.
Characterizing consumer-brand-relationships in social media pictures
User generated pictures online provide potential information about consumer-brand-relationships. Can these automatically be characterized?
Social media as a tool for product design
Social media enable consumers to interactively design content on the Internet and facilitate a paradigm shift in the consumer-producer ...
Why regular buyers of organic food still buy many conventional products: Product-specific purchase barriers for organic food consumers
Sales of organic food in Germany have risen steadily in recent years, but only a small number of households are prepared...
Towards Robust Real-time Valence Recognition from Facial Expressions for Market Research Applications
We present and test a novel system for emotion recognition in market research contexts.