You can filter the research projects by topic, contact person and year.
Digital technologies are a central part of our daily lives. How important they have become was demonstrated in October 2021 when the ...
Read more
Cognitive biases can have significant consequences for companies – from poor decision-making to negative impacts on corporate culture and...
Read more
While many brands claim a “purpose beyond profit”, it remains unclear which brands consumers perceive to be purpose-driven
Read more
Nowadays, offers like price qoutes or settlement offers are quite often made by an algorithm rather than a human. But do humans perceive ...
Read more
Chatbots are supposed to help consumers and give decision support. Their design and behavior becomes more and more human-like.
Read more
Product labels influence purchase decisions and can even steer behavior in a certain direction. Wrongly designed, it doesn't contain the ...
Read more
Emotional arousal has been linked to the motivation to socially share information with others and can reliably be detected in the voice.
Read more
What drives people’s decisions to share product and service experiences? Several studies show that a sender’s emotional arousal is a …
Read more
Hunting for “stars”, the icons of the reputation economy, is a prerequisite for survival in e-commerce in general and on sharing platforms …
Read more
In the old economy, reputation was considered an important but somewhat underestimated intangible asset. In the digital economy, the …
Read more
Today, virtually all e-commerce and sharing-economy platforms rely on star ratings or similar systems to build trust between anonymous …
Read more
Research has documented racial or ethnic discrimination in online marketplaces, from labor markets to credit applications to housing.
Read more
In a two-sided reputation system, it is in the interest of both buyers and sellers to be a good transaction partner. What sounds wonderful …
Read more
While most consumers routinely read online reviews to inform their purchase decisions, the number of consumers who actively post reviews …
Read more
Helpful reviews are like good movies or a good novel: if you’re hooked right away, you stay and remember. No matter how short, a review …
Read more
For many travelers, the problem is familiar: You check out from Airbnb and your flight is not till later. So you have time to still enjoy …
Read more
Solutions to some of the most challenging problems have always come from people that are neither specialists nor experts in the focal field.
Read more
While innovation contests have become very popular, the inclusion of crowds in the strategy process is less common.
Read more
Crowdsourced tasks are very diverse – and so are platform types. They fall into four categories, each demanding different governance …
Read more
Crowds can be very effective, but that is not always the case. To actually render the usage of crowds effective, several factors need to …
Read more
The gains from crowdsourcing can be high, but so can the risks. Contests may become a nightmare for the sponsoring …
Read more
Social innovations, just as any other form of innovation, can benefit from crowd engagement. However, the enthusiasm for crowdsourcing …
Read more
NASA’s record of innovations is truly awesome. Every child knows about the first man on the moon and the space shuttle program, or marvels …
Read more
The development of new beverage concepts in close cooperation with consumers via crowdsourcing was a great success for Rivella AG overall, …
Read more
![[Translate to English:]](/fileadmin/_processed_/a/c/csm_2020_nim_mir_reputation_economy_de5_579f022f5b.png "[Translate to English:]")
![[Translate to English:]](/fileadmin/_processed_/f/f/csm_Die__ce4685c4af.png "[Translate to English:]")
![[Translate to English:]](/fileadmin/_processed_/4/f/csm_2020_nim_mir_reputation_economy_de_1d05d01c86.png "[Translate to English:]")
![[Translate to English:]](/fileadmin/_processed_/9/8/csm_moehlmann_teubner_vol_12_no_2_de_103b934fb3.png "[Translate to English:]")
![[Translate to English:]](/fileadmin/_processed_/2/2/csm_2020_nim_mir_reputation_economy_de2_cd855b528f.png "[Translate to English:]")
![[Translate to English:]](/fileadmin/_processed_/d/8/csm_2020_nim_mir_reputation_economy_de3_03ea42de5a.png "[Translate to English:]")
![[Translate to English:]](/fileadmin/_processed_/c/a/csm_2020_nim_mir_reputation_economy_de4_9623b8eef0.png "[Translate to English:]")
![[Translate to English:]](/fileadmin/_processed_/8/1/csm_MIR_Reputation_Economy_Interview_d8998007d0.png "[Translate to English:]")
![[Translate to English:]](/fileadmin/_processed_/d/f/csm_matzler_intro_vol_12_no_1_de_15bce166b7.png "[Translate to English:]")
![[Translate to English:]](/fileadmin/_processed_/4/1/csm_2020_nm_mir_crowdinnovation_de3_56355613ec.png "[Translate to English:]")
![[Translate to English:]](/fileadmin/_processed_/f/4/csm_2020_nm_mir_crowdinnovation_de1_3308f94fe5.png "[Translate to English:]")
![[Translate to English:]](/fileadmin/_processed_/6/f/csm_dahlander_piezunka_vol_12_no_1_de_b03be64099.png "[Translate to English:]")
![[Translate to English:]](/fileadmin/_processed_/0/9/csm_2020_nm_mir_crowdinnovation_de2_87c2678243.png "[Translate to English:]")
![[Translate to English:]](/fileadmin/_processed_/4/e/csm_kohler_chesbrough_vol_12_no_1_de_9adccaf75f.png "[Translate to English:]")
![[Translate to English:]](/fileadmin/_processed_/7/a/csm_2020_nm_mir_crowdinnovation_de4_a8e3692d0c.png "[Translate to English:]")