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Working together with engineers at the University of Augsburg and start-up firm audEERING, the GfK Verein has developed an instrument that detects emotions using the voice.
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What is the impact of confusion on performance and quality in decision-making?
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Emotions play a decisive role in almost all areas of the customer journey. But what is the best way to measure emotions?
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Emotions can be captured simply from facial expressions, without distortion from subsequent questioning or distracting wiring.
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Big data will change market research at its core in the long term because consumption of products and media can be logged electronically …
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While many traditional retail banks are struggling with a business downturn, the direct bank market is enjoying steady and respectable …
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New technologies have made today’s marketing faster, more mobile, more location-based, more digital, more virtual, and more automatized …
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We show that perception of trust-related characteristics strongly depends on the nationality of the other individual.
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Big data contains lots of information about consumers and allows companies real-time and data-assisted decision making to gain significant …
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Location data has become more and more accessible. Smartphone applications such as location-based services collect location data on a …
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The explosion of available data has created much excitement among marketing practitioners about their ability to better understand the …
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The synergistic use of computer science and marketing science techniques offers the best avenue for knowledge development and improved …
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Increasing global digitalization brings huge amounts of data. Finding a successful way to handle all this data and to transform it into …
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Combination of analytical solutions for logit models including (sign) restrictions and constraints.
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Using photovoltaic systems as an example, we analyze how the announcement of price changes affects investment behavior.
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A marketing mix model with price, distribution, promotions, and advertising spend based on consumer panel data is discussed.
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