The Reputation Economy

Trust • Digital Reputation • Ratings • Reviews • Platforms • Sharing Economy • Digital Marketing

Content

Playing the Trust Game Successfully in the Reputation Economy

Reaching for the Stars: The Role and Value of Digital Reputation

Navigating by the Stars: Current Challenges for Ensuring Trust in the Sharing Economy

Detecting and Mitigating Discrimination in Online Platforms: Lessons from Airbnb, Uber, and Others

Tit for Tat? The Difficulty of Designing Two-Sided Reputation Systems

Tales from the Land of Consumer Reviews: Taking a Closer Look at Lurkers and Writers

It’s the Story, Stupid: The Consumer Reviews Most Likely to Influence Purchasing Decisions

Hosting Bags Instead of People

Thrilled or Upset: What Drives People to Share and Review Product Experiences?

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