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            What value can strategic foresight create? And what is the difference between an organization that uses foresight effectively and one that …
        
                
                
                
                
                    
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            Cognitive biases can have significant consequences for companies – from poor decision-making to negative impacts on corporate culture and...
        
                
                
                
                
                    
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            While many brands claim a “purpose beyond profit”, it remains unclear which brands consumers perceive to be purpose-driven
        
                
                
                
                
                    
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            Nowadays, offers like price qoutes or settlement offers are quite often made by an algorithm rather than a human. But do humans perceive ...
        
                
                
                
                
                    
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            Chatbots are supposed to help consumers and give decision support. Their design and behavior becomes more and more human-like. 
        
                
                
                
                
                    
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            The impact of robo-advisors' anthropomorphism and attention cues on consumer trust and investment decisions.
        
                
                
                
                
                    
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            Product labels influence purchase decisions and can even steer behavior in a certain direction. Wrongly designed, it doesn't contain the ...
        
                
                
                
                
                    
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            By using new insights and algorithms in natural language processing and machine learning, we will summarize trends from over 100 selected
        
                
                
                
                
                    
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            The question of whether a correlation identified in data is spurious or based on a causal relationship – and if so, in which direction – is...
        
                
                
                
                
                    
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            As part of our evaluation research, we test quantum probability using a benchmark data set to predict decisions.
        
                
                
                
                
                    
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            The aim of our research project is to analyze the influence of the tone of artificial voices on consumer decisions.
        
                
                
                
                
                    
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            Emotional arousal has been linked to the motivation to socially share information with others and can reliably be detected in the voice.
        
                
                
                
                
                    
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            The lavish party with friends, the holiday on the beach, the newly acquired smartphone – all of this is captured on camera and shared via...
        
                
                
                
                
                    
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            In social media, photos are at least as important as text. On Facebook alone, members upload an average of 350 million images every day....
        
                
                
                
                
                    
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            To enable recording of visual brand contacts across media boundaries, René Schallner and Dr. Carolin Kaiser are developing ...
        
                
                
                
                
                    
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            Working together with engineers at the University of Augsburg and start-up firm audEERING, the GfK Verein has developed an instrument that detects emotions using the voice.
        
                
                
                
                
                    
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            What is the impact of confusion on performance and quality in decision-making?
        
                
                
                
                
                    
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            Virtual reality enables a high degree of experimental control over product representations and shelf design. Augmented reality opens up new ways of supporting purchasing decisions. We are investigating these possibilities in a collaborative project with the Karlsruhe Institute of Technology.
        
                
                
                
                
                    
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            Emotions play a decisive role in almost all areas of the customer journey. But what is the best way to measure emotions?
        
                
                
                
                
                    
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            Emotions can be captured simply from facial expressions, without distortion from subsequent questioning or distracting wiring.
        
                
                
                
                
                    
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